Yelp Leads

Draft first replies for Yelp Request a Quote leads with the same agent knowledge as SMS. Zapier posts into the Yelp thread after a delay StarAgent chooses, so you can target the response-time buckets Yelp advertises.

Zap shape

  1. Trigger: Yelp Leads → New Lead
  2. Action: Webhooks by Zapier → Custom Request to POST /api/yelp/leads/generate-reply with Authorization: Bearer <yelpInboundToken>
  3. Filter: Only continue when continue_to_yelp Exactly matches Yes. Required for Review only mode in Setup.
  4. Action: Delay by Zapier → Delay For delay_minutes_preset minutes
  5. Action: Yelp Leads → Create Message with lead_id and reply_text

Review only

In Setup, turn on Review only to build trust before live posting. StarAgent drafts the reply and texts or emails your Response Review contacts. Zapier stops at the Filter, so nothing goes to the customer on Yelp. Turn Review only off when you are ready to post.

StarAgent response

Delay presets run from Instant to 5 hours. StarAgent adds about ±10% wiggle. Instant still waits 15 to 90 seconds so replies do not look robotic.

{
  "ok": true,
  "lead_id": "...",
  "reply_text": "...",
  "delay_minutes_preset": 5,
  "delay_seconds": 312,
  "review_only": true,
  "continue_to_yelp": "No",
  "post_to_yelp": false
}

Limits

  • First automated reply path. Multi-turn needs a separate New Consumer Message Zap.
  • Needs a Yelp Business account eligible for Yelp Leads in Zapier.
  • Does not post public review comments.

Related: OpenClaw.